Summary:
- Jaypee University in Chhapra, Siwan, and Gopalganj has set up a toll-free number and a centralized command and control center for students to register complaints regarding any issues they may face.
- Upon receiving a complaint, the center will forward it to the university for resolution within 48 hours.
- A nodal officer will be nominated in the university to handle the complaints and provide their mobile number to the education department.
- Students can complain about any problem related to the university or college, including issues with schemes, and the education department will take appropriate action.
- The center has seating arrangements for 34 personnel to simultaneously handle complaints from across the state.
- The Vice Chancellor of the university has been instructed to provide quality education and conduct classes regularly, even during inspections.
- During college visits, university officials will also teach classes according to their subject expertise, and the Vice Chancellor will visit colleges and hostels.
- Transportation facilities will be provided to officials for college inspections at rates determined by the District Officer’s office.
