Dispute Arises Between Railway Staff and Passengers Over Reservation Tickets at Three Stations in Malda Rail Division
A dispute arose between railway staff and passengers on Wednesday over the issue of making Tatkal reservations at the reservation ticket counters of three stations in Malda rail division. According to information received, a passenger from Bhagalpur submitted a form at the reservation ticket counter of the three stations to make a Tatkal reservation for the Surat Express train, which he intended to take from Bhagalpur to Surat. However, due to the unavailability of confirmed tickets, an argument broke out between the booking staff and the passenger. The situation became chaotic between the two parties. Furthermore, the passengers who were making reservations also accused the staff of using abusive language. The staff denied all allegations and did not engage in any conversation with the passengers using disrespectful language. Local residents intervened and managed to calm down the situation. CS Ajay Kumar Saha, in charge of the booking counter, stated that there has been a technical issue in the system for the past few days, causing inconvenience in ticket bookings.
HTML Sub Heading 1: Dispute Erupts Over Tatkal Reservations at Malda Rail Division
HTML Sub Heading 2: Passenger and Booking Staff Engage in Argument
HTML Sub Heading 3: Passengers Accuse Staff of Using Abusive Language
HTML Sub Heading 4: Technical Issue Causes Ticket Booking Inconvenience
मालदा रेल मंडल के तीन पहाड़ रेलवे स्टेशन के आरक्षण टिकट खिड़की पर बुधवार को तत्काल टिकट बनाने को लेकर टिकट बना रहे रेल कर्मी व यात्री के बीच विवाद हो गया। जानकारी के मुताबिक एक यात्री ने सूरत जाने के लिए तीनपहाड़ स्टेशन के आरक्षण टिकट काउंटर पर फॉर्म जमा किया, लेकिन कन्फर्म टिकट नहीं बन पाने के कारण बुकिंग कर्मी से नोक-झोक हो गयी। यात्रियों ने भी कर्मी पर अभद्र भाषा का प्रयोग किया। स्थानीय लोगों ने मामले को शांत करवाया। बुकिंग काउंटर के सीएस अजय कुमार साहा ने बताया कि टिकट बनाने में परेशानी हो रही है।
